About us

Our company

Svarga Music is an underground record label and mailorder currently located in Dortmund (Germany). Formed in January 2012 in Kharkov (Ukraine).

Record label - more about the record label activities, such as news about current and upcoming releases, samples etc one can find on the label's website.

Mailorder (distro) is an integral part of Svarga Music made to simplify and automate the process of online ordering, and additionally to offer the releases made by other labels and bands from all around the world. We always follow the idea that "underground does NOT mean unprofessional", as so we try to provide the best possible products, service and support to our customers.

If you have any questions please don't hesitate to contact us. Feel free to write in English, German, Ukrainian or Russian. Answers will be made in English or Russian.

Our registered address is:
Svyatoslav Gladkov
Loettringhauser Str. 64
44225 Dortmund
Germany

If you'll be around Dortmund / North Rhine-Westfalia in Germany - surely drop us a line, we would be happy to meet personally!

Key points

Shipping worldwide via German Post/DHL

Shipments outside of European Union are carried out by German Post (up to 1kg) and DHL (from 1kg on) being one of the most secure shipping carriers with worldwide presence.

EU - free shipping on orders over 70 EUR

Orders with the shopping cart value 70+ EUR are shipped in registered parcel free of charge within European Union via DHL, Hermes or DPD. Choice of the shipping carrier is on us in this case, but if you have objections against particular carrier please let us know in the comment field when you finish up your order procedure.

Dispatch within 48h

After confirmation of payment parcels are packed and dispatched within 2 working days.

Supporting the Underground

All of us know how it is hard in our modern Internet age to run an underground band or label. Majority of the people have no respect to the bands anymore and simply download the music from illegal websites. We stand against it, and always try to emphasize that all of you, guys, the metal fans from different countries should support the music you like as much as you can. Visit the shows of the bands you support. Buy music directly from the bands. Buy physical media from the labels you feel worth supporting. Don't need CDs or vinyl? Buy the mp3 but officially. Your money never go to make somebody richer, instead they are needed to buy equipment, organize concerts, press CDs etc. Stay metal!

Customer care - write us, we will help!

Keeping the contact with our customers is an essential point. In former days all of us were buying the music in a record store where one was able to talk with a seller, discuss new releases or ask questions or recommendations. In the modern digital age classical record stores are almost disappeared, but we are willing to keep the spirit they were carrying. So please, write us - we are more than happy to chat with you!

Reliable packaging

As we ship the goods worldwide we know that postmen in different countries have different attitude to carrying the parcels. So we pack all the orders in way that they should survive the "gentle" hands (and sometimes feet) of a postmen.

Free shipping on orders over 120 EUR

Orders with the shopping cart value 120+ EUR are shipped in registered parcel free of charge worldwide via DHL.

Secure payment via PayPal

Our default payment method is PayPal because it is highly secure and offers outstanding buyer protection. One can pay directly with a credit card (MasterCard or VISA), or with the personal PayPal account. Other possible payment methods are bank transfer (via IBAN/BIC numbers) or Western Union. If none of the mentioned methods is available for you please contact us and we'll work something out.

Fair prices

We offer very reasonable prices for our releases as well as for stuff in our distro. If you have any concerns about the prices, or simply have not enough money but still want to have particular release - don't hesitate to contact us and we'll try to work something out. We are in underground, we understand!


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